Deportation can be a harsh and disorienting experience, especially for those who have spent most of their lives in a different country. One such individual is Alberto Salagan, who found himself in Mexico after being deported from the US. Raised in California, Alberto was lured by the false allure of gang life, which eventually led to his arrest for gang-related activities in San Diego.
Upon his deportation to Mexico during President Trump’s early days in office, Alberto faced a daunting reality – no family, no food, no clothes.
“It was a shock. It still is,”
he confesses. Struggling to reacquaint himself with Spanish, his bilingual ability ultimately saved him from destitution.
Through a deportee support group, Alberto discovered an opportunity at the EZ Call Center where English-speaking individuals were in demand. While the job wasn’t highly paid, it offered stability and a chance for redemption. The call center predominantly employed deportees like Alberto, including its founder Daniel Ruiz – another individual deported for low-level crime.
In the bustling setting of the call center where agents tirelessly make calls to US numbers on various campaigns, former gang members like Alberto prove themselves as reliable employees. Daniel Ruiz emphasizes their discipline and trustworthiness despite past transgressions. His personal journey informs both his business decisions and his involvement with the Borderline Crisis Center that aids deportees upon their return to Mexico.
As President Trump’s administration ramped up deportation efforts and instilled fear among undocumented immigrants through various measures, organizations like EZ Call Center and American Survey Company (ASC) became crucial lifelines for deported individuals seeking employment opportunities on Mexican soil.
Nora Diaz from ASC echoes sentiments of acceptance and second chances as they prioritize employee well-being without delving into past backgrounds during hiring processes. Luis Luna’s story exemplifies this ethos as he finds solace and companionship within ASC after facing challenges of reintegration post-incarceration and deportation.
The uncertainties surrounding mass deportations under President Trump loom over many like Alberto and Luis who have found stability through work at call centers in Tijuana. Despite past mistakes and societal stigmas associated with gang affiliations, these individuals strive for a fresh start while contributing positively to society.
In the ever-evolving landscape of immigration policies and cross-border dynamics between Mexico and the US, stories of resilience and redemption emerge from unexpected places like telesales companies offering hope amidst adversity.
